We would like to work towards achieving the LGBT Gold Charter Award because we want to educate the team to help them to make the LGBT patient journey better.
If this patient group feel more comfortable in the practice their health needs will be better served. We want to show that we believe in equality for all patient groups and undertaking the LGBT Charter will facilitate this.
We want our clinical staff to better understand the needs of this patient group so that they feel comfortable to confide in their doctor/nurse. We also want to make sure that all our policies are in compliance with equality and do not make this patient group feel discriminated.
The Lesbian, Gay, Bisexual and Transgender patient group would benefit from this project. It will make a difference to our LGBT patients by making them feel more included and help the practice team better meet their health needs.