Waiting room TV screen

Organisation : NHS Lothian, Leith Mount Surgery
Grant Amount : £ 1,000

Our practice population has a high turnover, we have lots of patients who are new to the UK and may not know how systems work and we have been looking at ways to communicate better with them.

We would like to install a TV screen in our practice waiting room which would display health promotion messages, advise patients about available immunisations, services available in the practice and other messages we need to convey to patients. The TV screen may be useful for communicating with those who cannot speak English as there is an option to have information in different languages.

These messages can include detials of carer support available, remind patients with chronic diseases when to attend for immunisations, advertise smoking cessation clinics and exercise referral programmes, disseminate information to patients about new services in the practice and staff changes as well as provide young people with information about contraceptive and sexual health services and support groups for new Mums and babies.